The Hotel Britomart Releases its First Sustainability Report

AUCKLAND: The Hotel Britomart, New Zealand’s first 5 Green Star hotel, has released its first sustainability report. The report, which will be published annually, sets out the hotel’s sustainability goals and details its commitment to sustainable operations.

“It was a huge effort to build and open the country’s first 5 Green Star hotel,” says Clinton Farley, The Hotel Britomart’s general manager. “Now we’re committed to operating the hotel sustainably every day. Environmental and community impact is a key business consideration for the entire team, and our sustainability report is an important way of setting goals and holding ourselves accountable.”

The Hotel Britomart opened in October 2020, with its design and build certified with 5 Green Star ratings from the NZ Green Building Council. Since then, it has been recognised with a Gold Sustainable Tourism Award from Qualmark, New Zealand tourism’s official quality assurance organisation, the Best Sustainable Business award at the NZ Hospitality Awards, and was runner up in National Geographic magazine’s international Good Egg award for the most sustainable hotel.

The Hotel Britomart team has an intense focus on sustainable operations. This year, the hotel has embarked on a process to become a Toitū Carbonreduce organisation to enable it to track and reduce its operational emissions. It has also introduced a plastic-free policy which asks all products supplied to the hotel be delivered in fully home compostable, biodegradable, recyclable or reusable packaging. So far, it has achieved 95 percent compliance from its suppliers.

Sustainability commitments extend into the hotel’s procurement policy: 80 percent of all goods procured by the hotel are New Zealand-made, localising the supply chain and reducing emissions. Local suppliers include Nelson-based uniform designer Tamzin Hawkins, who ensures all the hotel’s uniforms are New Zealand-made from compostable fabrics, the Chatham Island Food Co, which supplies sustainably harvested seafood to kingi, the hotel’s restaurant, and local ceramicists Rachel Carter and Elena Renker, whose work features in each guest room in the hotel.

“All these efforts show that we’re not just saying we’re a sustainble hotel – we’re doing the work to prove it,” Clinton Farley says. “We’re also looking to continuously improve, so our sustainability report helps set a benchmark for ourselves, and offers transparency to our guests as well.”

Stay Green: Guests can book The Hotel Britomart’s Stay Green package and contribute to offsetting their carbon footprint. For every booking received, the hotel plants a native tree at its sister property, The Landing, in the Bay of Islands. The package includes an overnight stay and a leisurely lunch in kingi, The Hotel Britomart’s restaurant with a focus on sustainably sourced ingredients. Each booking also receives a gift that celebrates the talents of local artisans such as pottery by Rachel Carter, 100 percent zero-waste blankets from Mavis and Osborn and much more.

Dine in kingi: Visit kingi, The Hotel Britomart’s restaurant, which was recently awarded two hats in the Cuisine Good Food Awards. Enjoy a two-course lunch celebrating locally sourced and caught seafood and learn about the fishermen and women and their sustainable fishing practices, while enjoying a glass of kingi’s house wine.

Click here to book any of the above offerings. The Hotel Britomart’s Sustainability Report 2022 can be accessed via this link.


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What’s in a name: The Hotel Britomart (The hotel’s name cannot be shortened).

Clinton Farley, General Manager
+64 9 300 9595 / [email protected]

About The Hotel Britomart
Located in downtown waterfront Auckland’s Britomart precinct. The Hotel Britomart has 99 guest rooms and five luxurious Landing Suites that offer an oasis of calm in the centre of the city. Designed by Cheshire Architects, it is New Zealand’s first 5 Green Star hotel, certified by the NZ Green Building Council. Find out more at

About kingi
kingi (short for kingfish) is a restaurant that offers fresh, locally sourced food in thoughtful, approachable ways. Located just steps from The Hotel Britomart lobby on the ground floor of the heritage Masonic Building (which has been refurbished as part of The Hotel Britomart project), kingi introduces guests at the hotel to the city, and welcomes Aucklanders with an easy-going warmth that tells them it’s their place too. Open for everything from early-morning coffee to drinks, snacks, aperitifs, and fuller plates at night, kingi also offers The Hotel Britomart guests selected items as a room service menu throughout the day.

About Collection by TFE Hotels 
The Hotel Britomart is an affiliate of TFE Hotels under the Collection by TFE Hotels brand. The Collection by TFE Hotels represents beautiful hotels hallmarked by authenticity and provenance, each designed with individual character and charm. With a collection of properties that encompass striking design, customised service and attention to the individual such as The Calile Hotel Brisbane, Melbourne’s The Savoy Hotel on Little Collins and Hotel Kurrajong Canberra. The Hotel Britomart embodies these concepts while remaining proudly a product of its unique location.